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Deliverability Issues to Outlook Emails
Resolved

The issue has been resolved, and sending to Microsoft-owned domains has been restored.

Wed, Mar 18, 2026, 02:27 PM
(3 months ago)
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Affected components

No components marked as affected

Updates

Resolved

The issue has been resolved, and sending to Microsoft-owned domains has been restored.

Wed, Mar 18, 2026, 02:27 PM

Monitoring

We’re seeing delivery to Outlook.com, Hotmail.com, and other Microsoft-owned domains return to normal. Emails are now being delivered in a timely manner. We’ll continue to monitor closely.

Wed, Mar 18, 2026, 08:53 AM(5 hours earlier)

Identified

We’ve identified that this issue is impacting domains in the eu-west-1 region. We’re actively escalating with Microsoft to resolve this as quickly as possible. Please reach out to support@resend.com for any questions and concerns.

Wed, Mar 18, 2026, 12:32 AM(8 hours earlier)

Identified

We've identified that Microsoft addresses (outlook.⁠com, hotmail.⁠com, and other Microsoft-owned domains) are experiencing delivery delays at an elevated rate.

We've informed Microsoft and are monitoring.

Tue, Mar 17, 2026, 03:58 PM(8 hours earlier)

Investigating

We are currently investigating an issue affecting deliverability to Microsoft inbox providers. At this time, some emails sent to Outlook.com, Hotmail.com, and other Microsoft-owned domains may experience delivery delays.

Tue, Mar 17, 2026, 03:47 PM(11 minutes earlier)