We have posted a postmortem on our blog:
https://resend.com/blog/incident-report-for-february-21-2024

Everything is back to normal now.

We are continuing to monitor all systems and will provide a more extensive postmortem soon.

The database restoration is complete. Sending is now continuing and dashboard access should be available shortly.

The database restoration process is still underway and is running as expected. Further updates in an hour.

We are continuing the database restoration process and will keep sharing updates every hour.

The database restoration process is still in progress and we’ll keep sharing updates every hour.

We are continuing the database restoration process and will keep sharing updates every hour.

Unfortunately, the initial backup restoration process failed. A new backup restoration process is starting now, and it could take up to 6 hours for the database to recover. We deeply appreciate your patience and understanding throughout this process.

Database schema, tables, and indexes have been recovered. However, the content of each table is still being recovered. Please bear with us as we continue the restore process.

We are continuing the database restoration process and will keep sharing updates every hour.

The database restoration process is still in progress and we’ll keep sharing updates every hour.

We are continuing the database restoration process and will keep sharing updates every hour.

The database restoration process is still in progress and we’ll keep sharing updates every hour.

We are continuing the database restoration process and will keep sharing updates every hour.

We had to perform an emergency database restoration. Unfortunately, this process can take up to several hours. We deeply appreciate your patience and understanding throughout this process.

We have identified the root cause, and we're performing an emergency fix.

We noticed an increased error rate for requests to our API. We are investigating a fix.