Previous incidents

December 2024
No incidents reported
November 2024
Nov 26, 2024
1 incident

Interruption with email sending in eu-west-1 region

Degraded

Resolved Nov 26 at 05:21pm PST

All senders have been moved to the backup eu-west-1 region and sending is back online.

1 previous update

Nov 19, 2024
1 incident

Interruption with email sending in ap-northeast-1 region

Degraded

Resolved Nov 19 at 03:52pm PST

All senders have been moved to the backup ap-northeast-1 region and sending is back online.

1 previous update

October 2024
Oct 30, 2024
1 incident

Increased latency on API, SMTP and Website

Degraded

Resolved Oct 30 at 05:50am PDT

Services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. We are monitoring closely at this time, but all systems nominal now.

Thank you for your patience.

1 previous update

Oct 29, 2024
1 incident

Increased latency on API and SMTP

Degraded

Resolved Oct 29 at 05:11am PDT

Both API and SMTP services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. Thank you for your patience

1 previous update

Oct 11, 2024
2 incidents

Delays in batches queued

Degraded

Resolved Oct 11 at 02:08pm PDT

New batches are being processed correctly.

We're looking into re-processing older batches now.

1 previous update

Delays in email events processing

Resolved Oct 11 at 06:48am PDT

All email events are now being re-processed without any issues.

Oct 07, 2024
1 incident

Elevated 502 error

Degraded

Resolved Oct 07 at 05:39am PDT

All sending should be back to normal

2 previous updates