Previous incidents
Interruption with email sending in eu-west-1 region
Resolved Nov 26 at 05:21pm PST
All senders have been moved to the backup eu-west-1 region and sending is back online.
1 previous update
Interruption with email sending in ap-northeast-1 region
Resolved Nov 19 at 03:52pm PST
All senders have been moved to the backup ap-northeast-1 region and sending is back online.
1 previous update
Increased latency on API, SMTP and Website
Resolved Oct 30 at 05:50am PDT
Services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. We are monitoring closely at this time, but all systems nominal now.
Thank you for your patience.
1 previous update
Increased latency on API and SMTP
Resolved Oct 29 at 05:11am PDT
Both API and SMTP services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. Thank you for your patience
1 previous update
Delays in batches queued
Resolved Oct 11 at 02:08pm PDT
New batches are being processed correctly.
We're looking into re-processing older batches now.
1 previous update
Delays in email events processing
Resolved Oct 11 at 06:48am PDT
All email events are now being re-processed without any issues.
Elevated 502 error
Resolved Oct 07 at 05:39am PDT
All sending should be back to normal
2 previous updates