Previous incidents

June 2024
Jun 24, 2024
1 incident

API and SMTP unavailable

Downtime

Resolved Jun 24 at 10:52am PDT

We identified the issue and pushed a fix, all sending should be back to normal

1 previous update

Jun 18, 2024
1 incident

API and SMTP Outage (DDoS)

Downtime

Resolved Jun 18 at 03:47pm PDT

We pushed a fix and are still monitoring

4 previous updates

May 2024
May 01, 2024
1 incident

API and SMTP Outage

Downtime

Resolved May 01 at 07:21pm PDT

API and SMTP servers are back up and sending is continuing as normal. We are investigating the root cause to prevent future outages.

1 previous update

April 2024
Apr 17, 2024
1 incident

SMTP machine crash

Downtime

Resolved Apr 17 at 11:12pm PDT

All systems are healthy. We are still investigating root cause.

1 previous update

Apr 15, 2024
1 incident

Increased rate of API timeouts

Degraded

Resolved Apr 15 at 08:07am PDT

Requests are resolving as normal.

1 previous update

Apr 11, 2024
1 incident

SMTP Outage

Downtime

Resolved Apr 12 at 05:43am PDT

SMTP servers are back up and sending is continuing as normal. We are still monitoring and will continue to investigate the root cause as well as contingency plans to prevent future outages.

1 previous update

Apr 04, 2024
1 incident

Sending API timing out

Degraded

Resolved Apr 04 at 12:43am PDT

The API is back to the healthy state and we are no longer seeing timeouts.

1 previous update