Previous incidents

October 2024
Oct 30, 2024
1 incident

Increased latency on API, SMTP and Website

Degraded

Resolved Oct 30 at 05:50am PDT

Services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. We are monitoring closely at this time, but all systems nominal now.

Thank you for your patience.

1 previous update

Oct 29, 2024
1 incident

Increased latency on API and SMTP

Degraded

Resolved Oct 29 at 05:11am PDT

Both API and SMTP services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. Thank you for your patience

1 previous update

Oct 11, 2024
2 incidents

Delays in batches queued

Degraded

Resolved Oct 11 at 02:08pm PDT

New batches are being processed correctly.

We're looking into re-processing older batches now.

1 previous update

Delays in email events processing

Resolved Oct 11 at 06:48am PDT

All email events are now being re-processed without any issues.

Oct 07, 2024
1 incident

Elevated 502 error

Degraded

Resolved Oct 07 at 05:39am PDT

All sending should be back to normal

2 previous updates

September 2024
Sep 13, 2024
1 incident

SMTP Errors from EU Supabase Projects

Degraded

Resolved Sep 13 at 12:30pm PDT

We've worked with Supabase to create a workaround to the network issues causing 504 errors. Supabase EU SMTP connections are working again.

4 previous updates

Sep 01, 2024
1 incident

SMPT sending is unavailable

Downtime

Resolved Sep 01 at 01:14pm PDT

Our upstream provider applied a fix and our SMTP servers are back up

2 previous updates

August 2024
Aug 24, 2024
1 incident

Sending stopped in us-east-1

Degraded

Resolved Aug 24 at 07:46am PDT

us-east-1 is back online and all sending is healthy.

Thank you for your patience during this. We will be following internally and with AWS about ways we can avoid this in the future.

4 previous updates

Aug 07, 2024
1 incident

Resend Dashboard inaccessible

Downtime

Resolved Aug 07 at 01:30pm PDT

The Resend homepage and dashboard are back online.

3 previous updates