Previous incidents

January 2025
Jan 29, 2025
2 incidents

Degraded access to Resend services

Degraded

Resolved Jan 29 at 10:24am PST

This incident has been resolved and all services are now operating normally.

4 previous updates

Click-Tracking URLs returning 404 errors

Degraded

Resolved Jan 29 at 08:18am PST

The issue affecting click-tracking URLs has been fully resolved. The rollout fix for eu-west-1 has been completed, and all regions are now functioning as expected.

We appreciate your patience while we worked to restore full functionality.

2 previous updates

Jan 20, 2025
1 incident

API, SMTP, Dashboard are degraded

Degraded

Resolved Jan 20 at 05:10am PST

All systems are operational and we are actively monitoring

1 previous update

Jan 14, 2025
1 incident

API is degraded

Degraded

Resolved Jan 14 at 04:05am PST

All systems are operational and we are actively monitoring

1 previous update

Jan 01, 2025
1 incident

API Unavailable

Downtime

Resolved Jan 01 at 07:53am PST

Due to an unexpected spike in CPU usage on our database, our servers were unable to connect to it. This caused our API and dashboard to be unavailable, preventing any access to the dashboard or the sending of emails.

2 previous updates

December 2024
Dec 12, 2024
1 incident

API is degraded

Degraded

Resolved Dec 12 at 06:34am PST

All systems are operational and we are actively monitoring

1 previous update

Dec 08, 2024
1 incident

Increased latency on API and SMTP

Degraded

Resolved Dec 08 at 08:53am PST

Both API and SMTP services have returned to normal operation. Latency levels are back within expected ranges, and all requests are being processed as usual. Thank you for your patience.

1 previous update

November 2024
Nov 26, 2024
1 incident

Interruption with email sending in eu-west-1 region

Degraded

Resolved Nov 26 at 05:21pm PST

All senders have been moved to the backup eu-west-1 region and sending is back online.

1 previous update

Nov 19, 2024
1 incident

Interruption with email sending in ap-northeast-1 region

Degraded

Resolved Nov 19 at 03:52pm PST

All senders have been moved to the backup ap-northeast-1 region and sending is back online.

1 previous update